Tutorials in short videos

Short WellTransfers tutorials, one topic per video. See how a traveller books a ride, how a hotel arranges rides for its guests, how a dispatcher hands out rides and how a driver drives them.

The screens of the web app for dispatchers and hotels are in Dutch, so those videos show Dutch labels.

Prefer everything on one page? Read how WellTransfers works.

For travellers

For anyone booking a taxi in the WellTransfers app.

Sign in with a code

0:34

How to sign in to the WellTransfers app with a code by email, without a password.

Book a ride

0:46

Choose your addresses and your car, see the price up front and pay.

Follow your driver

1:01

See where your driver is, when they arrive, and send them a message.

Cancel and get help

1:02

How to cancel a ride and find help in the app.

For hotels and businesses

For hotels and businesses that book rides for their guests in their own portal.

Book a ride for a guest

1:03

Book a ride for a guest in the portal, with name and room number.

View, change and cancel rides

0:58

All your rides in one list, and how to change or cancel a ride.

View invoices

0:38

How to find your transport company's invoices in the portal and download the PDF.

For dispatchers

For taxi companies and dispatchers who plan and hand out rides.

The dispatch board

1:09

A tour of your rides, your drivers on the map and the menu.

Create a ride and hand it out

1:11

Create a ride and offer it to a nearby driver in a few clicks.

Clients and portal logins

1:16

Add a hotel or business as a client and give it its own login.

Colleagues and line holders

1:19

Let colleagues and drivers help hand out your rides, with the rights you choose.

Invoice a client

1:04

Choose the rides, check the draft and finalise the invoice.

For drivers

For independent drivers who drive rides in the network.

Go online and accept a ride

0:39

Start your shift and accept a ride offer before the time runs out.

Drive and complete a ride

0:49

From heading to the customer to completing the ride with the payment.

Pass your own ride to a colleague

1:01

Create a ride yourself and offer it to a colleague when you can't drive it.

Your profile, ride preferences and settings

1:18

Where to find your details, your ride preferences and your settings, and how to end your shift.

Ready to start?

Book a ride and see the price up front, or sign up as a driver, dispatcher or business client.

Book a ride Sign up